All payments made for bookings are subject to the following cancellation and refund terms:
Cancellations:
Free cancellation within 24 hours of booking.
Early Departure:
No refunds will be issued for unused nights after check-in.
Force Majeure:
Refunds in cases of events beyond reasonable control (including but not limited to natural disasters, government restrictions, or emergencies) will be considered at management’s sole discretion.
Processing Time:
Approved refunds will be processed within 3 to 7 business days, depending on the payment provider.